Acceptable Use Policy

Effective as of 9 November 2023, this Acceptable Use Policy applies to ConvoLinx’s websites (including without limitation www.convolinx.com, www.convolinx.ai, and any successor URLs, mobile or localized versions and related domains and subdomains) and communications and messaging products and services (collectively referred to as "Services"). To ensure the smooth and safe operation of our Services, we require users to agree not to misuse them. By using our Services, you hereby agree to the following:

1. System Vulnerability: Do not probe, scan, or test the vulnerability of any system or network used with the Services.
2. Unauthorized Access: Do not tamper with, reverse engineer, or hack the Services, attempt to gain unauthorized access to the Services or related systems, networks, or data, or circumvent any security or authentication measures.
3. Service Interference: Do not modify or disable the Services, or use the Services in any way that interferes with or disrupts the integrity or performance of the Services or related systems, networks, or data.
4. Unauthorized Access or Use: Do not access or search the Services by any means other than our publicly supported interfaces, or copy, distribute, or disclose any part of the Service, including by automated or non-automated "scraping."
5. Overwhelm Infrastructure: Do not overwhelm our infrastructure by imposing an unreasonably large load on the Services that consume extraordinary resources, such as using automated systems to send more requests than reasonably sent by a human, or exceeding use parameters for any given Service.
6. Commercial Solicitation: Do not solicit users of our Services for commercial purposes.
7. Unsolicited Communications: Do not use the Services to generate or send unsolicited communications, advertising, or spam, or impair ConvoLinx’s ability to send communications on its own or its customers’ behalf.
8. Misrepresentation: Do not misrepresent yourself or disguise the origin of any data, content, or other information you submit, or access the Services via another user’s account without permission.
9. Illegal Use: Do not use the Services for any illegal purpose or in violation of any laws, including data, privacy, and export control laws.
10. Privacy Violation: Do not use the Services to violate the privacy of others or collect other users’ personal information from our Services.
11. Harassment and Threats: Do not use the Services to stalk, harass, bully, or post threats of violence against others.
12. Infringing Content: Do not submit (or post, upload, share, or otherwise provide) data, content, or other information that infringes intellectual property, privacy, or other rights, or that you don’t have the right to submit, contains deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful or inappropriate material.
13. Unauthorized Promotion: Do not promote or advertise products or services other than your own without appropriate authorization.
14. Use of Hidden Text: Do not use meta tags or any other "hidden text" including ConvoLinx’s or our suppliers’ product names or trademarks.
15. Encouragement: Do not permit or encourage anyone else to commit any of the actions listed above.

ConvoLinx reserves the right to permanently or temporarily terminate or suspend a user's account or access to the Services without notice or liability if a violation of this Acceptable Use Policy is determined by ConvoLinx in its sole discretion.